Thank you for visiting and shopping at In order to get hustle free delivery while enjoying your days with your four-legged friend, you are kindly asked to review our terms and conditions that constitute our Shipping Policy.


  1. Shipment processing time

All orders are processed within 1-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

  1. Shipping rates & delivery estimates*

Shipping to the United States is Free.

  • US 5-8 Business Days
  1. Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

  1. Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  1. Damages

If you receive damaged merchandise, please take a picture and email us the picture at right away.

Contact Us

If you have any further questions, please don’t hesitate to contact us at or via phone +44 7481 726844

Address: 10 Spring Clough Dr, Oldham, OL8 2XA, United Kingdom